Return Policy

return policy - cisconet globalWe guarantee your satisfaction on every product we sell! All products are tested ensuring satisfaction with your Network Devices Inc.‘s product. However, if a product is within faulty or begins to fail, we may be able to assist you.

Network Devices Inc. is neither a partner of nor an affiliate of Cisco Systems / Juniper , HP  and Manufacturer warranty may not be available. This product is covered by a 1-year warranty via US. Product may be imported and may include different power cable from but we always add US power cable for all parts sold by Network Devices Inc.

General Return Policy;

All products may be returned within 30 days of purchase.

Dead upon Arrival;

If you receive a product that is defective, damaged, not working or that is not the product you ordered, please return it to us within fifteen days and we will arrange for your choice of replacement or refund. Items are returned via mail. Before returning said items, it is required that you first contact us at +1-973- 262-2605 or via sales@networkdevicesinc.com

Network Devices Inc will cover all reasonable and customary ground shipping fees.

Final Sale and Nonreturnable Items (Licenses, Software etc.)

All Final Sale merchandise cannot be returned.

Some of these items may include, but is not limited to software licenses, digital content, prepaid cards, gift packaging, memberships, completed services. Consumable items include but is not limited to including batteries, ink and 3D printer filament, and items returned that are damaged, unsanitary, missing major contents can nullify your refund.

Returns / exchanges require an RMA (Return Merchandise Authorization) Number, which is valid for 10 days. To obtain an RMA Number, contact with us. Returns with Opened Box (Original Manufacturer Sealed Broken) items missing packaging or accessories may result in a deduction in your refund.

Restocking Fees;

If product is in New Condition -unopened original box, your refund will be reduced by 20%. An ‘open box’ return will result in a 30% reduction, and a missing box will result in a 50% reduction. Used condition or damaged returns will result in an 80% reduction in your refund. Shipping cost will not be refunded; however, tax will be applied to your refund.

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