You have no items in your shopping cart.
Shipping Policy
At Network Devices Inc., delivering your order swiftly and securely is our top priority. Our shipping policy is crafted to keep you informed at every step, ensuring a seamless process from checkout to delivery. We aim to provide fast, flexible, and reliable shipping options to meet your unique needs, so you can focus on what matters most.
Sales Tax
Sales tax applies to orders shipped to customers in New Jersey (NJ), Texas (TX), Florida (FL), and Pennsylvania (PA) unless a valid and applicable tax exemption certificate is provided to Network Devices Inc. prior to order processing. The exemption certificate must correspond to the product and ship-to location.
Domestic Shipping
We ship all orders Monday through Friday using trusted carriers such as UPS, FedEx, or USPS. Enjoy free delivery on orders over $100, with arrival times typically ranging from 1-6 business days based on your location. For orders below $100, shipping rates are calculated based on the carrier, method, weight, and destination. Please note that shipments to Hawaii, Alaska, Puerto Rico, and APO/FPO addresses may incur additional surcharges. Most orders are shipped the same day, ensuring you get your items quickly. In the rare event of delays or cancellations, we’ll notify you promptly to keep you updated.
International Shipping
At Network Devices Inc., we proudly offer international shipping to customers worldwide, ensuring your IT hardware reaches you promptly and securely, wherever you are. However, we strictly adhere to U.S. trade laws and regulations, meaning we do not ship to countries under U.S. embargo.
Shipping Carriers and Transit Times
We partner with trusted international carriers such as UPS, FedEx, and DHL to ensure the efficient delivery of your orders. Transit times typically range from 7 to 15 business days, depending on your location and the chosen shipping method. Please note that customs clearance procedures may occasionally extend delivery times.
Customs, Duties, and Taxes
International customers are liable for customs duties, taxes, and additional fees as required by their country's regulations. These charges are separate from the product price and shipping fees. We recommend consulting your country's import guidelines to better understand potential charges before placing an order.
Shipping Restrictions and Embargoed Countries
In compliance with U.S. export laws, we cannot ship to countries subject to U.S. trade embargoes or sanctions, including but not limited to Cuba, Iran, North Korea, Syria, and Crimea. We reserve the right to cancel any order that violates these regulations or is deemed undeliverable.
Our goal is to make international shipping as smooth as possible. If you have any questions or concerns about international shipping, feel free to contact us for assistance.
Order Processing
We strive to process and ship your orders promptly and efficiently. Orders placed by 4 PM EST are typically shipped the same day. Orders placed after 4 PM EST will be processed and shipped on the following business day. In the event of any issues with your order, we will contact you promptly to resolve them.
Shipping Addresses
To ensure a smooth delivery process, please provide a complete and accurate shipping address during checkout. Network Devices Inc. cannot be held responsible for orders shipped to incorrect addresses due to customer error. If you need to update your shipping address after placing an order, please contact us immediately. Note that we may not be able to modify the address if the order has already been processed or shipped.
Returns and Refunds
For details on how to return or exchange products, please refer to our Returns and Refunds Policy for clear instructions and guidelines.
Compliance with Laws and Regulations
By placing an order with Network Devices Inc., you agree to adhere to all applicable laws and regulations, including U.S. export controls and the import regulations of your destination country.
